WASHINGTON, D.C. – U.S. Senators Mark R. Warner (D-VA), Tim Kaine (D-VA), and Michael Bennet (D-CO) issued the statement below after the Department of Defense (DoD) announced immediate modifications to the military’s broken moving system, which handles servicemember relocations. These modifications follow close advocacy by the senators, who have pushed for months to address the delays, poor communication, and repeated issues under the Global Household Goods Contract.
“Military members and their families sacrifice so much in service to our country, including every time they relocate and integrate into a new community. After pushing for months, we’re pleased to see the Department of Defense move to address ongoing challenges with the contract tasked with moving household goods for military members and families in the process of relocating.
“As these policy changes are implemented, we will continue to work with the Department of Defense and TRANSCOM to ensure that servicemembers and military families who are already well into the relocation process are not left in the lurch. Additionally, as these shifts put more pressure on federal employees to adapt to this change, we will continue to push for adequate federal staffing levels and against Trump’s senseless hiring freeze, which continues to prevent critical positions from being filled across government.”
In February, Warner requested a briefing from USTRANSCOM and sounded the alarm about missed household goods pickups, delivery issues, and communication difficulties with HomeSafe Alliance, the contractor responsible for the moves. Earlier this month, the lawmakers raised their concerns, reiterating the ongoing delays and confusion being faced by military families, and requesting additional information from TRANSCOM on its plan to address these issues.
###